Champs Sports Canada Reviews

Champs Sports, part of the New York-based Foot Locker Inc. family of brands, has launched ChampsSports.ca. This new digital platform is designed to better serve the needs of Canadians in an ever-changing and evolving industry. The brand continues to leverage its portfolio of stores while delivering a relevant experience online. Champs Sports operates 532 stores across North America, with 33 stores in Canada. The new digital presence enables Champs Sports to better serve the Canadian market from a multi-channel perspective and enhance the experience and convenience for the sport-obsessed athlete. Featured brands on ChampsSports.ca include Nike, Jordan, PUMA, Adidas, The North Face, and more, with new brands added as trends evolve. In addition to searching by brand, category, and size, the website also showcases featured collections. However, it's worth noting that some customers have reported issues with returns and refunds.

Champs Sports offers a 45-day return policy for all items purchased online or in stores. Items must be returned in new condition with the original tags attached. Returns can be made to any Champs Sports store or by mail using the provided return label. To be eligible for a return or exchange, the item must be in new condition. It should be unopened, unused, and in the original packaging. Items with signs of wear and tear or damage are not eligible. Having proof of purchase is critical. Champs Sports requires the original receipt or order confirmation for a return or exchange. The processing time for returns usually takes around 10 business days. Once Champs Sports has received the return and inspected the item, the refund is processed to the original payment method. Online purchases can be returned by mail or in-store. For online returns, customers are required to send the product back to Champs Sports using a trackable shipping method. It’s important to ensure the product is safely packaged. As for in-store purchases, items must be returned to a Champs Sports store. There are a few exceptions. Some items like face masks, undergarments, or customized jerseys may not be returned due to hygiene reasons. For exchanges, the same rules apply. Exchanges will be treated as returns first – meaning the product will be returned and a new order will be placed for the replacement item. Champs actually charges $6.99 to return an online order. This is deducted from your total refunded amount. Champs Sports also offers a variety of ways to save, such as military and student discounts. They also offer shipping deals to site-wide discounts and everything in between.

To return an item to Champs Sports Canada, you must follow these steps:

1. Returns for online and store orders must take place within 45 days after the original shipment date in order to receive a credit in the original form of payment.
2. Returns for all orders can be returned through the ReadyReturns portal by mail or at any of your local Champs Sports stores.
3. You have up to 45 days from the date of purchase to complete the return or exchange.
4. Returns received more than 45 days after the date of purchase will not be accepted and will be returned to sender.
5. The items must be in new condition and repackaged in the original box with all tags and packaging included.
6. The time for your return to be processed and a refund or exchange to be provided is approximately 10-14 business days from the date it was returned.
7. You pay nothing up front. They will deduct $6.99 from your refund. As part of their Fit Guarantee, they'll pay the shipping cost for any exchanged item.

Please note that this information is subject to change and it's always a good idea to check the latest return policy on the Champs Sports Canada website.